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New

Polish and Croatian

SuperCognit now speaks Polish and Croatian, everywhere: agents answer in them, and the chat, widget, channels, dashboard, emails and website are translated. Agents now work in 14 languages.

What shipped

  • Polish and Croatian in the agent editor's language list, with their own translations of title, greeting and starter questions.
  • The chat page and the widget fully translated, including read-aloud and dictation voices.
  • WhatsApp and Telegram messages, refusals and queue notices in both languages.
  • The dashboard and every email to dashboard users in Polish and Croatian.
  • The website at /pl and /hr, with every page and every blog post. Visitors from Poland or Croatia, or with a Polish or Croatian browser, land there first; the language picker always wins.
  • Also in the MCP tools: pl and hr are accepted wherever a language code is.

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