From October 1, WhatsApp charges for every business reply. Read the migration playbook →

Solutions

AI agents for WhatsApp Business

Your customers already message you on WhatsApp — at all hours, in several languages, faster than any team can type. Connect a SuperCognit agent to your WhatsApp channel and every message gets an answer grounded in your own website, from the same brain that runs your site chat.

What you can do

Instant first response

The reply arrives in seconds, not the next business day. On WhatsApp, speed is often the difference between a sale and silence.

Product and service questions

Opening hours, prices, availability, policies — answered from your cited knowledge base, so WhatsApp says the same thing your website does.

Lead qualification in the thread

The agent can collect what you need to qualify — with consent — and pass the lead to your CRM or inbox while the conversation is still warm.

Multilingual by default

Customers write in their language and the agent replies in it. 12+ languages, detected automatically, no separate bots to maintain.

How it works

01

WhatsApp & Telegram channels

Connect the same agent to WhatsApp and Telegram. One brain across your website, hosted page and messaging channels — update knowledge once, every surface improves.

02

Cited knowledge base

The agent is built from your website in about two minutes and cites its sources, so it won't promise a discount or stock it can't verify.

03

Lead capture with consent

Qualified leads flow to Pipedrive or HubSpot as real deals, or land in the platform inbox with webhooks and a REST API if you don't run a CRM.

04

Payments in the conversation

With Stripe connected, the agent can send checkout links and receipts inside the chat — from question to payment without leaving WhatsApp.

Frequently asked questions

No. You connect your existing agent to a WhatsApp channel, so it answers with the same knowledge and tone as your website chat. One knowledge base powers every surface.

Every conversation lands in your platform inbox, so your team can see the thread and step in. The agent handles the repetitive volume; humans handle the exceptions.

Yes — the agent detects the language a customer writes in and replies in it, across 12+ languages.

The agent can send Stripe checkout links and receipts inside the conversation, which helps turn an enquiry into a completed order in one thread.

Ship this in an afternoon

Import your website, review the draft, publish — free for 7 days.

Start building