Connect SuperCognit to WhatsApp
Your customers are already on WhatsApp — asking about opening hours, availability and prices at all hours. Connect your SuperCognit agent to a WhatsApp Business number and every message gets an instant answer, cited from your own website, in the customer's language. One brain across WhatsApp, your site and every other channel.
What the integration unlocks
24/7 answers on WhatsApp
Questions that used to wait for the next shift get answered in seconds, with citations to your own pages — the agent won't invent discounts or stock.
Serve international customers
The agent detects the language of each message and replies in it, across 12+ languages — no separate numbers or staff per market.
Capture leads in chat
The agent asks for contact details with consent, mid-conversation. Qualified leads flow to Pipedrive or HubSpot as real deals, or land in your platform inbox.
One brain, every channel
WhatsApp gives the same answers as your website widget and hosted chat page, because it reads the same knowledge base. Update once, answer everywhere.
How it connects
1. Build the agent from your website
Point SuperCognit at your site. It crawls your pages, builds a cited knowledge base and drafts the agent in about 2 minutes.
2. Connect your WhatsApp Business number
Add WhatsApp as a channel from the dashboard and link your WhatsApp Business number to the agent. No code involved.
3. Knowledge stays in sync
Imported pages re-sync on a schedule — as often as every 15 minutes — so WhatsApp answers track your site as it changes.
4. Conversations land in your inbox
Every WhatsApp conversation is visible in the platform inbox, and captured leads flow to your CRM, webhooks or REST API.
Frequently asked questions
A published SuperCognit agent and a WhatsApp Business number. You connect the number as a channel from the dashboard.
Yes. The agent detects the language of each message and answers in it, across 12+ languages.
Yes. The agent asks for details with consent, and qualified leads can flow to Pipedrive or HubSpot as deals — or into the platform inbox with webhooks and a REST API if you don't use a CRM.
Yes — both surfaces read the same knowledge base, so answers and citations stay consistent. There is one agent, not one per channel.
Telegram
Launch a Telegram bot powered by your website's knowledge: cited answers, 12+ languages and lead capture, with no bot code to write.
Pipedrive
Turn qualified conversations into Pipedrive deals: your AI agent captures leads with consent and puts them in your pipeline, not a spreadsheet.
HubSpot
Send qualified leads from AI conversations straight into HubSpot: captured with consent, delivered as deals your team can work.