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Integrations

Connect SuperCognit to Telegram

A Telegram bot usually means custom code and a knowledge base that goes stale. With SuperCognit you connect a bot to an agent built from your own website: it answers with citations, speaks your customer's language, and shares one brain with your widget, WhatsApp and hosted chat page.

What the integration unlocks

Customer support on Telegram

Product, pricing and policy questions answered instantly from your own pages, with citations — no invented discounts or stock.

Reach audiences that live on Telegram

In many markets Telegram is the default messenger. The agent detects each user's language and replies in it, across 12+ languages.

Capture leads in conversation

The agent collects contact details with consent. Qualified leads become deals in Pipedrive or HubSpot, or land in your platform inbox.

Same answers as every other channel

Telegram, WhatsApp and your website widget read one knowledge base. Fix a page once and every surface answers correctly.

How it connects

01

1. Build the agent from your website

SuperCognit crawls your site, builds a cited knowledge base and drafts the agent in about 2 minutes.

02

2. Create a bot and connect it

Create a Telegram bot, then link it to your agent as a channel from the dashboard. No bot code to write or host.

03

3. Knowledge re-syncs on a schedule

Imported pages refresh as often as every 15 minutes, so the bot's answers follow your site without re-training.

04

4. Conversations and leads flow back

Telegram conversations appear in the platform inbox; captured leads go to your CRM, or reach your systems via webhooks and the REST API.

Frequently asked questions

No. You create a Telegram bot and connect it to your agent from the dashboard — SuperCognit handles the messages.

Yes. Language is detected per message and the agent replies in it, across 12+ languages.

Answers cite their source documents, and the agent won't invent discounts or stock. Knowledge re-syncs on a schedule — as often as every 15 minutes.

Yes. Both connect to the same agent, alongside your website widget and hosted chat page — one brain across all channels.

Wire it up today

Import your website, review the draft, publish — free for 7 days.

Start building