Leads, not chat logs
A chat that ends with a satisfied visitor and no record is a missed sale. Set what qualifies a prospect and the agent gathers it in conversation, then hands you a lead with the exchange that produced it.
Answer first, ask second
The agent earns the details by being useful, instead of gating help behind a form nobody wants to fill in.
You set the bar
Define what a lead has to include for your business. Below the bar it stays a contact; above it, it becomes something your team works.
Evidence attached
Every lead arrives with the conversation that produced it, so nobody has to ask the customer to explain twice.
Wherever they came from
The website, the widget, a custom domain, WhatsApp or Telegram - qualification works the same on all of them.
What teams build with it
Three jobs this does the day you turn it on.
Replace the contact form
A form asks eight questions to a stranger who has not decided yet. A conversation answers theirs first, then asks for a name once there is a reason to give one.
Qualify while you sleep
The enquiries that arrive at midnight get the same questions your best rep would ask, and land as a lead ready to work in the morning.
Filter before your team spends time
Set what a real prospect has to say. Everyone else still gets a good answer, but only the qualified ones reach your pipeline.
Where you set this up
The same build screen every feature is configured from — this row is the one you would touch.
Under the hood
The details you will want before you commit.
How it works
Define a lead
Say what the agent must collect before a conversation counts as one.
Let it work
The agent answers questions and gathers details in the flow of the conversation.
Route them
Work them in the dashboard, or push them to your CRM or your own system.
Where it earns its keep
Industry playbooks that lean on this piece — what to build first, and what to charge.
Frequently asked questions
Only if you tell it to. The usual setup answers the question first and asks for details once the visitor has shown genuine intent - which is why conversational capture converts better than a form gate.
They still get their answer. The conversation is kept as a contact, so if they come back later and do hand over a name, the history is already there.
Your dashboard always. From there, into Pipedrive or HubSpot if you have connected one, or into your own system via a webhook.
Yes. Qualification is set per agent, so a recruitment agent and a sales agent can ask for entirely different things.
How it compares
Side by side with the tools people usually weigh this against.
SuperCognit vs Chatbase →
Chatbase is a popular no-code builder for chatbots trained on your data, aimed mostly at website support.
SuperCognit vs Chatling →
Chatling is a budget-friendly no-code builder for AI chatbots trained on your content.
SuperCognit vs Botsonic →
Botsonic (by Writesonic) is a no-code builder for custom AI chatbots trained on your data.