AI agents for multilingual customer service
Hiring support in every language your customers speak doesn't scale. A SuperCognit agent answers in 12+ languages, detected automatically, from a single knowledge base built on your own website — so a question in German gets the same accurate answer as one in English.
What you can do
One knowledge base, every language
You maintain your content once, in your language. The agent answers customers in theirs — no parallel bots, no translation backlog.
International pre-sale questions
Shipping, pricing, availability, policies — answered instantly for the visitor browsing from another country, in the language they arrived with.
Multilingual messaging channels
On WhatsApp and Telegram the same agent replies in the customer's language, which is exactly where a single-language team struggles most.
Time zones covered too
International customers ask at hours your team is asleep. The agent answers around the clock, so language and time zone stop being the same bottleneck.
How it works
12+ languages, auto-detected
The agent detects the language a customer writes in and replies in it. No language picker, no configuration per market.
Cited knowledge base
Answers stay grounded in your own pages regardless of the question's language, and the agent won't invent discounts or stock in any of them.
One brain, every surface
Website widget, hosted chat page, custom domain, WhatsApp, Telegram — every surface answers from the same knowledge, in the customer's language.
Scheduled re-sync
Update your site once and the change reaches every language automatically — knowledge re-syncs on a schedule, as often as every 15 minutes.
Frequently asked questions
12+ languages, detected automatically from what the customer writes. The agent replies in the same language without any setup per market.
No. You keep your content in one language; the agent answers customers in theirs, from that single source of truth.
Yes — the same agent runs your website widget, hosted page, WhatsApp and Telegram channels, and answers in the customer's language on all of them.
Answers cite the source documents they came from, whatever the language of the question, and the agent won't invent offers or stock. Anything the agent can't ground in your sources, it declines to guess at.
Ship this in an afternoon
Import your website, review the draft, publish — free for 7 days.
Start building24/7 website chat
Add 24/7 AI chat to your website in minutes. The agent learns from your own pages, answers with citations, and covers the hours your team can't.
WhatsApp automation
Automate WhatsApp Business replies with an AI agent trained on your own website. Same knowledge as your site chat, answering in your customer's language.
Lead capture
Turn website and WhatsApp conversations into qualified leads. The agent answers first, asks with consent, and delivers real deals to Pipedrive or HubSpot.