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Platform — Knowledge

Your content, answering questions

Upload documents, link Google Docs, or point us at your website. Your agents and MCP servers answer from that content with hybrid retrieval and inline citations — not from the model's imagination.

Every format that matters

PDF, Word, Markdown and plain text uploads, Google Docs links, and full website crawling with automatic extraction.

Hybrid retrieval

Semantic search combined with keyword matching, sentence-aware chunking and relevance floors — tuned so wrong answers get filtered, not served.

Citations by default

Answers cite the exact source passage, so your users can check the receipts.

Fresh automatically

Linked URLs re-sync on a schedule you choose — hourly on higher plans — so the agent never quotes last quarter's pricing.

Reusable libraries

Knowledge bases are workspace-level: build once, attach to any number of agents and MCP servers.

What teams build with it

Three jobs this does the day you turn it on.

01

Turn a website into an agent's brain

Point the crawler at your domain and a couple of minutes later the agent knows your pages, prices and policies — and keeps knowing them, on the re-sync cadence you pick.

02

Make a document library answerable

Drop in the PDFs and Word files nobody reads and get something your team and your customers can actually ask a question of.

03

One source of truth, many products

Keep the knowledge base in one place and attach it everywhere, so a policy change lands in every agent and MCP server at once.

Where you set this up

The same build screen every feature is configured from — this row is the one you would touch.

build.supercognit.com
System prompt
You are the concierge for a 132-villa resort. Answer from the handbook, never invent a price…
Knowledge
handbook.pdfpricing.mdyourbrand.com
Tools
⚙ check_availability⚙ browser_task⚙ web_search
Channels
WidgetWhatsAppMCPTelegram
PublishNo code. No deploy step.

Under the hood

The details you will want before you commit.

SourcesPDF, Word, Markdown, text, Google Docs links, full-site crawl
RetrievalSemantic and keyword hybrid, sentence-aware chunks with titles
Accuracy guardA relevance floor — below it, the agent says it does not know
FreshnessPer-URL re-sync on a schedule, hourly on higher plans
ReuseWorkspace-level; attach to any agent or MCP server

How it works

01

Ingest

Drag in files, paste Google Docs links, or crawl your site.

02

Attach

Connect knowledge bases to any agent or MCP server in your workspace.

03

Trust the answers

Every response is grounded and cited; re-ingestion keeps sources current.

Frequently asked questions

No. Uploads are parsed on the server and only the extracted text is kept — the binary itself is never stored.

Linked URLs re-crawl on the cadence you choose, down to hourly on higher plans, and re-ingestion replaces the old passages rather than stacking on top of them.

Yes. Answers carry inline citations naming the source document or page, so anyone reading them can check the receipts.

Ingestion volume and re-sync frequency are what separate the plans — the pricing page carries the current numbers.

Ready to ship knowledge?

Free for 7 days — publish your first product this week.

Start building