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Departments

AI agents for finance and billing teams

When is the invoice due? Do you take bank transfer? What's the refund policy? Finance fields the same customer questions every month. A SuperCognit agent built from your pricing pages and billing policies answers them with a citation, captures quote requests as leads, and never invents a discount or a payment term.

What this team automates

Billing questions, answered on-policy

Payment terms, accepted methods, VAT handling, refund and cancellation policy — answered from your own documents with a citation, the same way every time.

Quote requests as leads

When a customer asks for a quote, the agent collects what's needed — with consent — and delivers a structured lead to Pipedrive, HubSpot or the built-in leads table.

Pricing explained, not negotiated

The agent explains tiers, add-ons and what's included from your pricing page. Blocked topics keep it from improvising discounts.

Checkout links, on request

For teams selling self-serve, agent-initiated Stripe checkout links are available on request as a beta — the customer pays in the thread and card details stay with Stripe.

The platform, applied to this team

01

Cited knowledge base

Pricing pages, terms and billing FAQs crawled or uploaded into a knowledge base; it re-syncs on a schedule, as often as hourly, so a price change reaches the agent fast.

02

Lead capture

Quote requests flow to Pipedrive or HubSpot as deals, or into the built-in leads table — with webhooks and a REST API for anything else.

03

Guardrails and PII redaction

Card and ID numbers are redacted from transcripts automatically; blocked topics and keywords keep the agent off anything it shouldn't discuss.

04

Stripe checkout (beta, on request)

Connect your Stripe account and, once enabled for your workspace, the agent can raise a checkout link at the right moment in the conversation.

Frequently asked questions

No — there are no ERP or accounting integrations. The agent answers from your documents, and leads and conversation events reach your systems through webhooks and the REST API.

Only if you give it a way to: an HTTP tool against your own billing API can look up what you allow. Out of the box it answers policy and pricing questions from your documents.

No. Answers cite your documents, and the agent won't invent discounts, prices or payment terms. Block the topic entirely if you want every pricing exception to go through a person.

As a beta, on request. With Stripe connected and the payment tool enabled for your workspace, the agent shares a checkout link and the receipt lands in the conversation.

Put an agent on this team

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