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Industries

AI agents for hospitality & travel

Hotels, resorts and travel brands answer the same questions hundreds of times a week — at every hour, in every language. A SuperCognit agent learns your property from your website and documents, speaks your guest's language, and is on duty around the clock: on your site, on WhatsApp, wherever your guests are.

What teams in this industry build

Guest concierge

Rooms and villas, restaurant menus, spa treatments, kids club, transfers — answered instantly with citations to your own pages, in 12 languages.

Booking assistant

Qualify dates, party size and preferences, then hand the guest to your booking engine or capture the enquiry for your reservations team.

Pre-arrival & in-stay support

Check-in times, directions, what's on this week, late check-out — the questions that flood reception, deflected to a concierge that never sleeps.

Staff copilot

An internal agent trained on SOPs, menus and policies, so every seasonal hire answers like your best team member.

The platform, applied to your niche

01

Website import → knowledge

Point SuperCognit at your website; it crawls your pages, builds a cited knowledge base and drafts the agent. Scheduled re-syncs keep seasonal menus and offers current.

02

Widget + custom domain

One script tag adds the concierge to your site; or give it its own branded page on concierge.yourhotel.com with SSL handled for you.

03

WhatsApp & Telegram channels

Guests already message you on WhatsApp. Connect the same agent so every channel answers with the same knowledge and tone.

04

HTTP tools

Connect your booking engine or PMS API so the agent can check availability or create enquiries — actions, not just answers.

05

Inbox & CRM

Every conversation lands in your inbox with guest metadata, so your team sees what guests ask before they arrive.

Frequently asked questions

Minutes for a first working version: import your website, review the drafted agent, and publish to the widget or a domain. Four Seasons Fairways went from import to a live agent in minutes.

Yes — agents answer in 12 languages out of the box, automatically matching the language the guest writes in.

Yes. With the HTTP tool builder the agent can call your booking or PMS API — check availability, create enquiries, or hand off to your booking page at the right moment.

Launch your industry's agent

Import your website, review the draft, publish — free for 7 days.

Start building