From October 1, WhatsApp charges for every business reply. Read the migration playbook →

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What's changing in MCP, AI agents and messaging platforms — and what it means for your business.

EU AI Act and chatbots: the disclosure rule, and a compliance checklist for customer service
September 10, 2026 · Industry news

EU AI Act and chatbots: the disclosure rule, and a compliance checklist for customer service

Article 50 of the EU AI Act has applied since 2 August 2026: if people can talk to your AI, you have to tell them — at the point of interaction, in their language, on every channel. Here is what the rule asks of a customer-service chatbot, what it does not, and a checklist you can finish in an afternoon.

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WhatsApp's other price change: AI replies are now billed by the token
August 24, 2026 · Industry news

WhatsApp's other price change: AI replies are now billed by the token

From 1 August 2026 Meta bills Business Agent conversations on tokens consumed, and from 1 October it starts charging for service replies again. Two different meters, five weeks apart, and most of the coverage only mentions one.

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Most MCP servers still skip OAuth. That is the whole security story.
August 24, 2026 · Industry news

Most MCP servers still skip OAuth. That is the whole security story.

The specification makes OAuth 2.1 mandatory. Surveys of the public server ecosystem suggest only a small minority implement it. If you are about to connect an MCP server to an assistant that can see your work, that is the first thing to check.

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MCP Shadow IT: your team is already connecting servers nobody vetted
August 24, 2026 · Industry news

MCP Shadow IT: your team is already connecting servers nobody vetted

Connecting a remote MCP server takes a URL and about ten seconds. That is the feature. It is also why a new category of shadow IT now has a name and a threat model.

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MCP went stateless. What changed, and why we still speak the old protocol.
August 24, 2026 · Industry news

MCP went stateless. What changed, and why we still speak the old protocol.

The 2026-07-28 revision removed the initialize handshake and the session header. It makes MCP servers scale like any other HTTP service — and it leaves every client that has not caught up behind.

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MCP is not one vendor's protocol any more
August 24, 2026 · Industry news

MCP is not one vendor's protocol any more

Anthropic donated the Model Context Protocol to the Agentic AI Foundation under the Linux Foundation in December 2025. If lock-in was your objection to building on MCP, it no longer holds.

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Who pays when the agent buys? AP2, x402, ACP and MPP, plainly
August 24, 2026 · Industry news

Who pays when the agent buys? AP2, x402, ACP and MPP, plainly

Four protocols, four layers of the same problem: letting software spend money on your behalf without it becoming a disaster. Here is what each is actually for, and what is still genuinely unsettled.

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