New
Embeddable widget, webhooks and a bigger API
Three ways to take your agent off our pages and put it inside your own product.
What shipped
- Drop one script tag on your site for a chat bubble that opens instantly.
- Webhooks push conversation events into your own systems.
- The public API covers agents, knowledge and conversations.
More updates
One platform MCP connection per workspace
Each workspace now has its own platform MCP URL, so you can keep several workspaces connected in Claude, Cursor or any MCP client at the same time instead of disconnecting and reconnecting.
Invite links, resend and a clearer Team tab
Every workspace invitation is now a link you can share on WhatsApp or Slack, and the Team tab shows when each invite was sent, lets you resend it, and keeps revoked invites with their date.
Saved replies, team presence and automatic assignment
The last pieces for running live support from SuperCognit: canned answers on a slash, an Available / Away switch, new hand-overs assigned to whoever is online, and an Inbox that updates itself.