New
Embeddable widget, webhooks and a bigger API
Three ways to take your agent off our pages and put it inside your own product.
What shipped
- Drop one script tag on your site for a chat bubble that opens instantly.
- Webhooks push conversation events into your own systems.
- The public API covers agents, knowledge and conversations.
More updates
Options as cards, not paragraphs
When the agent has a handful of things to show — rooms, products, plans, appointments — it now lays them out as cards with an image, a title and a button, and the visitor's tap flows straight back into the conversation.
The agent plays your videos
Add YouTube or Vimeo videos to an agent's Media tab and it plays the right one inline when a visitor asks for a tour, an intro or a demo — in our own player, not the native embed.
Website import works behind bot challenges
Some sites greet crawlers with a challenge page instead of content. Import now reads those through our own Chromium, so building an agent from a protected site no longer fails at the first step.