Improved
One platform MCP connection per workspace
Each workspace now has its own platform MCP URL, so you can keep several workspaces connected in Claude, Cursor or any MCP client at the same time instead of disconnecting and reconnecting.
What shipped
- The URL is mcp.supercognit.com/platform/<workspace>/mcp — find yours under Integrations → Platform MCP, with ready-made Claude Code and mcp.json snippets named after the workspace.
- A key from another workspace is refused on that URL, so a connection can never operate the wrong workspace by mistake.
- The shared /platform/mcp keeps working for a single connection.
More updates
Invite links, resend and a clearer Team tab
Every workspace invitation is now a link you can share on WhatsApp or Slack, and the Team tab shows when each invite was sent, lets you resend it, and keeps revoked invites with their date.
Saved replies, team presence and automatic assignment
The last pieces for running live support from SuperCognit: canned answers on a slash, an Available / Away switch, new hand-overs assigned to whoever is online, and an Inbox that updates itself.
Know when a visitor is waiting
When a conversation needs a person, the right people hear about it: by email, with a badge on the Inbox and, if they want, a desktop notification.