Plans now include usage credits
Every paid plan comes with a monthly allowance of usage credits, so the subscription covers real conversations from day one instead of billing every reply separately.
What shipped
- Starter and Pro each include a monthly allowance of usage credits (amounts on the pricing page); the 7-day trial carries a quarter of it.
- Plan credits reset at renewal; credits you buy as a top-up never expire.
- Switching between Starter and Pro changes your existing subscription in place, prorated, and keeps a running trial.
Options as cards, not paragraphs
When the agent has a handful of things to show — rooms, products, plans, appointments — it now lays them out as cards with an image, a title and a button, and the visitor's tap flows straight back into the conversation.
The agent plays your videos
Add YouTube or Vimeo videos to an agent's Media tab and it plays the right one inline when a visitor asks for a tour, an intro or a demo — in our own player, not the native embed.
Website import works behind bot challenges
Some sites greet crawlers with a challenge page instead of content. Import now reads those through our own Chromium, so building an agent from a protected site no longer fails at the first step.