New
Agents that answer in your customer's language
Publish once and your agent replies in twelve languages out of the box, following whoever wrote in.
What shipped
- Names, descriptions and greetings can be translated language by language.
- The customer never has to pick a language — the agent simply follows theirs.
More updates
Options as cards, not paragraphs
When the agent has a handful of things to show — rooms, products, plans, appointments — it now lays them out as cards with an image, a title and a button, and the visitor's tap flows straight back into the conversation.
The agent plays your videos
Add YouTube or Vimeo videos to an agent's Media tab and it plays the right one inline when a visitor asks for a tour, an intro or a demo — in our own player, not the native embed.
Website import works behind bot challenges
Some sites greet crawlers with a challenge page instead of content. Import now reads those through our own Chromium, so building an agent from a protected site no longer fails at the first step.