New
Turn conversations into leads — with or without a CRM
Your agent can ask for the details that matter and file the answer where you already work: straight into Pipedrive or HubSpot, or into SuperCognit itself if you don't run a CRM.
What shipped
- Connect Pipedrive or HubSpot and a captured lead lands as a real deal, in the right pipeline and stage.
- No CRM? We keep the leads for you — visible in the inbox, listed on their own page, and pushed onward by webhook or API.
- Change what a capture asks for whenever you like, without rebuilding the tool or detaching it from your agents.
- If your CRM is unreachable, leads wait in line and go through the moment it answers again.
More updates
One platform MCP connection per workspace
Each workspace now has its own platform MCP URL, so you can keep several workspaces connected in Claude, Cursor or any MCP client at the same time instead of disconnecting and reconnecting.
Invite links, resend and a clearer Team tab
Every workspace invitation is now a link you can share on WhatsApp or Slack, and the Team tab shows when each invite was sent, lets you resend it, and keeps revoked invites with their date.
Saved replies, team presence and automatic assignment
The last pieces for running live support from SuperCognit: canned answers on a slash, an Available / Away switch, new hand-overs assigned to whoever is online, and an Inbox that updates itself.