New
Bring your own knowledge
Agents can be grounded in your documents, not just in your prompt — and they show where an answer came from.
What shipped
- Upload PDFs, Word documents, text and markdown files.
- Add website pages and Google Docs links that re-sync on a schedule.
- Answers cite the source they were built from.
More updates
One platform MCP connection per workspace
Each workspace now has its own platform MCP URL, so you can keep several workspaces connected in Claude, Cursor or any MCP client at the same time instead of disconnecting and reconnecting.
Invite links, resend and a clearer Team tab
Every workspace invitation is now a link you can share on WhatsApp or Slack, and the Team tab shows when each invite was sent, lets you resend it, and keeps revoked invites with their date.
Saved replies, team presence and automatic assignment
The last pieces for running live support from SuperCognit: canned answers on a slash, an Available / Away switch, new hand-overs assigned to whoever is online, and an Inbox that updates itself.