From October 1, WhatsApp charges for every business reply. Read the migration playbook →

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New

Inbox and contacts

Every conversation your agents have, in one place — with a contact record behind each one, so you can see what a customer asked before they wrote again.

What shipped

  • Read full transcripts from every channel in a single inbox.
  • Contacts gather the conversations of each person who wrote to you.
  • Knowledge and tools moved into a cleaner home in the dashboard at the same time.

Build with the latest

Everything on this page is live today — free for 7 days.

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