Improved
Faster answers, web search and deeper thinking
A round of model-side work made agents quicker on repeat questions and noticeably better on hard ones.
What shipped
- Repeated context is reused between messages, so replies start sooner and cost less to run.
- Agents can search the web when your own knowledge doesn't cover the question.
- Harder questions get more thinking time, and long conversations keep their thread.
More updates
Options as cards, not paragraphs
When the agent has a handful of things to show — rooms, products, plans, appointments — it now lays them out as cards with an image, a title and a button, and the visitor's tap flows straight back into the conversation.
The agent plays your videos
Add YouTube or Vimeo videos to an agent's Media tab and it plays the right one inline when a visitor asks for a tour, an intro or a demo — in our own player, not the native embed.
Website import works behind bot challenges
Some sites greet crawlers with a challenge page instead of content. Import now reads those through our own Chromium, so building an agent from a protected site no longer fails at the first step.