Improved
Faster answers, web search and deeper thinking
A round of model-side work made agents quicker on repeat questions and noticeably better on hard ones.
What shipped
- Repeated context is reused between messages, so replies start sooner and cost less to run.
- Agents can search the web when your own knowledge doesn't cover the question.
- Harder questions get more thinking time, and long conversations keep their thread.
More updates
One platform MCP connection per workspace
Each workspace now has its own platform MCP URL, so you can keep several workspaces connected in Claude, Cursor or any MCP client at the same time instead of disconnecting and reconnecting.
Invite links, resend and a clearer Team tab
Every workspace invitation is now a link you can share on WhatsApp or Slack, and the Team tab shows when each invite was sent, lets you resend it, and keeps revoked invites with their date.
Saved replies, team presence and automatic assignment
The last pieces for running live support from SuperCognit: canned answers on a slash, an Available / Away switch, new hand-overs assigned to whoever is online, and an Inbox that updates itself.