New
Choose the countries your agent serves
A country rule on the Guardrails tab blocks the countries you list, or serves only the ones you list, so an agent built for one market stops spending on visitors it will never serve.
What shipped
- Two modes: block the listed countries, or serve only the listed countries. Tor exit nodes can be listed too.
- On the chat page a blocked visitor sees a short notice in their language and nothing about the agent; the widget simply does not appear.
- Applies to the chat page, the widget and the chat API. WhatsApp, Telegram, the public API and your own preview are never affected.
- Visitors whose country cannot be determined are always served — this is a cost and noise filter for markets you do not serve, not a security control.
- Manage it from your own code: get_guardrails and set_guardrails on the platform MCP tools, and GET/PATCH /v1/products/{id}/guardrails.
More updates
A Feedback page, with an AI report
Every 👍/👎 across your agents now has a page of its own. See how satisfied visitors are, go through each vote, and let an AI report tell you what to fix first.
Skills get their own page
Skills, the know-how an agent loads when a task calls for it, now sit on their own page next to Knowledge and Tools, and the agent editor has one tab for each.
Archive contacts
Tidy up Contacts by archiving the people you no longer need to see, one at a time or many at once, and bring them back whenever you like.