New
Agents that use a real browser
The new browser tool lets an agent open a site, fill in a form and bring the answer back into the conversation — for the jobs that live behind a portal instead of an API.
What shipped
- Check availability, submit forms and collect documents from sites with no API.
- Longer jobs run in the background, and the agent tells the customer the moment they finish.
- Results come back as text or as a PDF, ready to use in the chat.
More updates
One platform MCP connection per workspace
Each workspace now has its own platform MCP URL, so you can keep several workspaces connected in Claude, Cursor or any MCP client at the same time instead of disconnecting and reconnecting.
Invite links, resend and a clearer Team tab
Every workspace invitation is now a link you can share on WhatsApp or Slack, and the Team tab shows when each invite was sent, lets you resend it, and keeps revoked invites with their date.
Saved replies, team presence and automatic assignment
The last pieces for running live support from SuperCognit: canned answers on a slash, an Available / Away switch, new hand-overs assigned to whoever is online, and an Inbox that updates itself.