Agents that use a real browser
The new browser tool lets an agent open a site, fill in a form and bring the answer back into the conversation — for the jobs that live behind a portal instead of an API.
What shipped
- Check availability, submit forms and collect documents from sites with no API.
- Longer jobs run in the background, and the agent tells the customer the moment they finish.
- Results come back as text or as a PDF, ready to use in the chat.
Options as cards, not paragraphs
When the agent has a handful of things to show — rooms, products, plans, appointments — it now lays them out as cards with an image, a title and a button, and the visitor's tap flows straight back into the conversation.
The agent plays your videos
Add YouTube or Vimeo videos to an agent's Media tab and it plays the right one inline when a visitor asks for a tour, an intro or a demo — in our own player, not the native embed.
Website import works behind bot challenges
Some sites greet crawlers with a challenge page instead of content. Import now reads those through our own Chromium, so building an agent from a protected site no longer fails at the first step.