New
Analytics: who visits, who talks, who converts
A new Analytics section in the dashboard shows how people find and use your agents — visits, conversations, messages and leads over time, the busiest hours, and a map of where they come from. Pro plans get a live map of who is on the site right now.
What shipped
- Overview, Conversations, Visitors and Leads pages with a 24h / 7d / 30d / 90d range, an agent filter and your own timezone.
- A world map of visits, conversations or leads by country and city, from coarse network location — never a precise position, never an IP.
- Busiest hours as a weekday × hour grid, so you know when to staff and when to let the agent handle it.
- Pro and Enterprise: the live map of visitors online and chatting now, mean response times, the lead funnel through to CRM delivery, devices, browsers, languages, previous-period comparison and CSV export.
- Tools and MCP servers too: calls per tool with outcomes, durations and cost share, and how each MCP server you publish is used by external clients.
- Everything is also in the API (/v1/analytics/…) and in the platform MCP tools, so your own dashboards and assistants can ask the same questions.
More updates
A Feedback page, with an AI report
Every 👍/👎 across your agents now has a page of its own. See how satisfied visitors are, go through each vote, and let an AI report tell you what to fix first.
Skills get their own page
Skills, the know-how an agent loads when a task calls for it, now sit on their own page next to Knowledge and Tools, and the agent editor has one tab for each.
Archive contacts
Tidy up Contacts by archiving the people you no longer need to see, one at a time or many at once, and bring them back whenever you like.