The agent plays your videos
Add YouTube or Vimeo videos to an agent's Media tab and it plays the right one inline when a visitor asks for a tour, an intro or a demo — in our own player, not the native embed.
What shipped
- Up to 25 videos per agent, added from the new Media tab in the editor.
- Plays inline on the chat page and in the widget: a click-to-play poster, our controls and your agent's accent colour.
- On WhatsApp and Telegram the agent sends the video's title and link instead.
- Manage media from your own code too, through the platform MCP tools and /v1/agents/{id}/media.
Options as cards, not paragraphs
When the agent has a handful of things to show — rooms, products, plans, appointments — it now lays them out as cards with an image, a title and a button, and the visitor's tap flows straight back into the conversation.
Website import works behind bot challenges
Some sites greet crawlers with a challenge page instead of content. Import now reads those through our own Chromium, so building an agent from a protected site no longer fails at the first step.
Better answers from big knowledge bases, fresher on a schedule
Retrieval now adapts to the size of your knowledge, keyword search matches exact names again, and scheduled re-syncs only redo the pages that actually changed.