New
Agents that do things, not just answer
Agents run a multi-step tool loop: they call your APIs, search your knowledge and use your MCP servers to finish a job inside a single conversation.
What shipped
- Connect any HTTP API as a tool, no code required.
- Publish your workspace's tools as an MCP server other clients can connect to.
- Shared tool and knowledge libraries, so several agents reuse the same setup.
More updates
One platform MCP connection per workspace
Each workspace now has its own platform MCP URL, so you can keep several workspaces connected in Claude, Cursor or any MCP client at the same time instead of disconnecting and reconnecting.
Invite links, resend and a clearer Team tab
Every workspace invitation is now a link you can share on WhatsApp or Slack, and the Team tab shows when each invite was sent, lets you resend it, and keeps revoked invites with their date.
Saved replies, team presence and automatic assignment
The last pieces for running live support from SuperCognit: canned answers on a slash, an Available / Away switch, new hand-overs assigned to whoever is online, and an Inbox that updates itself.